Should I contact my insurer before hiring LA Consulting?

LA CONSULTING
Original Content
The timing of when you contact a public adjuster can significantly affect the outcome of your insurance claim. Many property owners assume they must first notify their insurer and only bring in a public adjuster if problems arise. In reality, calling LA Consulting before contacting your insurance company gives you a major advantage. By involving us early, you avoid costly mistakes, ensure damages are documented properly, and present your insurer with a strong, evidence-backed claim from day one.

Why calling us first matters
Insurance companies often record your first call and use that information as part of their investigation. If you accidentally leave out details or use wording that weakens your case, it can reduce your payout. Once on record, it is difficult to correct. By contacting LA Consulting first, you gain an advocate who knows how to frame your loss, gather evidence, and guide communication with the insurer. This ensures your initial claim submission is complete, accurate, and designed to maximize coverage.
What happens when you call the insurer first
If you notify your insurance company before involving a public adjuster, you may face requests for statements, documents, or inspections that are not in your best interest. Company adjusters are trained to minimize payouts and may overlook or downplay damages. Once this process starts, it becomes harder to add information or challenge low estimates later. Many policyholders end up accepting reduced settlements simply because their claim was not prepared strategically from the beginning.
Calling LA Consulting first prevents these risks and shifts control of the process back into your hands.
How LA Consulting handles early involvement
When you call us before reporting the claim, we begin with a free inspection to document all visible and hidden damages. We take detailed photographs, measurements, and notes to create a strong evidence package. Next, we review your policy to identify coverages and exclusions. Only after this preparation do we notify your insurer on your behalf. This way, the claim is presented in the strongest possible light, leaving little room for the insurer to undervalue or deny it.
Our proactive approach ensures your claim starts on the right track and avoids common pitfalls.
Examples of better outcomes
Homeowners and businesses who call us first consistently see better results. For example, one client initially considered calling their insurer directly for roof damage. Instead, they contacted us first. After our inspection revealed structural and interior damage the insurer’s adjuster would likely have missed, we submitted a complete claim that resulted in triple the initial offer. These results highlight why timing matters and why early involvement is so critical.
The sooner you call us, the stronger your case will be.


The bottom line
You should contact LA Consulting before notifying your insurer. Early involvement allows us to document damages correctly, prepare your claim strategically, and present it in a way that maximizes your payout. By calling us first, you avoid mistakes that weaken your claim and gain a professional advocate from the very beginning. The result is a smoother process, less stress, and a higher settlement.

